Estate agents accuse Rightmove of charging excessive fees
- Rupert Wilkey
- 2 days ago
- 1 min read
Some days, things fall into your lap that make you smile.
That smile moment was hearing that Rightmove has finally been brought to account over its treatment of its customers.
Quote from the BBC:
'Estate agents have accused Rightmove of charging "unsustainable" fees, with some saying their charges have more than doubled in recent years.
The online listing portal is now being pursued in a class action, launched by accountant Jeremy Newman on behalf of potentially hundreds of estate agents.
The BBC understands a letter of claim has been sent to Rightmove seeking just under £1.5bn in damages, claiming the website has "abused a dominant position" in the online property portal market.
Rightmove said the claim was "without merit, and we will defend it vigorously", adding it is "confident in the value we provide to our partners and consumers."
The claim alleges that Rightmove has charged thousands of estate agents and new home developers excessive and unfair subscription fees, and action has been filed in the Competition Appeal Tribunal.'
Any business needs to put its clients and customers first - not bleed them dry for its own gains. There is a major lesson here for all businesses.
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